The King’s Trust Group Company
The King’s Trust Group relies on the generosity and support of individuals like you to achieve our mission to transform lives and build sustainable communities. We are committed to protecting the personal details that we process when you engage with us.
This Privacy Notice explains why we may ask for your personal information and tells you what we will do with it. We aim to be transparent with what we do with your information and will only use your information in a way that you would reasonably expect us to.
The Privacy Notice tells you:
We may update this Privacy Notice from time-to-time so please check it regularly. This Privacy Notice was last updated in February 2024. If you have any questions about this Privacy Notice or our Cookie Policy, please contact our Data Protection Officer by email or by post using the postal address below.
The King’s Trust Group Company is a charity that operates in the UK to support the work of The King’s Trust Group of charities – including The King’s Trust, King’s Trust International, King’s Trust Aotearoa New Zealand, King’s Trust Australia, King’s Trust Canada and King’s Trust USA. The mission of The King’s Trust Group is to transform lives and build sustainable communities, by making a positive difference to the lives of young people and under-represented communities.
In this Notice wherever you see the words ‘we’, ‘us’ or ‘our’, it refers to King’s Trust Group Company.
The King’s Trust Group Company is a registered charity number (1200643) in England and Wales. Our principal office is 8 Glade Path, London SE1 8EG.
We are registered as a data controller with the Information Commissioner’s Officer (ICO) Registration number ZB436540
We get information in one of the following ways:
Information you give us
Information from Others
We receive information about you indirectly from The King’s Trust charities within The King’s Trust Group or from the Royal Household. We only receive information in this way if you have given your consent for your information to be shared or if it is reasonable for your information to be passed to us, for example if you are attending a KT Group event, or an event at Buckingham Palace. We recommend that you should check the Privacy Notice for each entity and the Royal Household to understand how your information will be used.
Any information we receive indirectly will be covered by our Privacy Notice as well as that of the originating party.
Information we get from your use of our website and services
Information in the public domain
The personal information that we process includes:
Where appropriate we may also ask about your interests and motivation for supporting The King’s Trust Group, you should only answer this question if you are comfortable providing us with the information.
If you support us, for example by making a donation, volunteering, registering to fundraise, or signing up for an event, we will mainly use your information to:
We use tracking tools to improve the effectiveness of our communications with you, including tracking whether you open emails we send you and which links you click within a message.
We may also use personal information to carry out due diligence in line with our Accepting, Refusing and Returning Donations Policy so that we are fundraising in accordance within the law, the Code of Fundraising Practice and our internal policies and procedures.
Under the UK GDPR and Data Protection Act, we must have a legal reason to collect, keep and use your data. We rely on the following legal basis for processing your data:
a. Consent
When we process with your consent, you have the right to remove your consent at any time. We explain how you can do in section 8 below.
b. Legitimate Interests
We process your personal data for our legitimate interests to allow us to run King’s Trust Group Company as a charitable entity effectively and in pursuit of our objectives. When we process your personal information for our legitimate interests, we make sure to consider and balance any potential impact on you and your rights under data protection laws. We will always ensure that your personal data will not be used where our interests are overridden by the impact on you.
The following are some examples of instances where we process your data for our legitimate interest:
Profiling and analysing information of our supporters: We carry out limited profiling and research to help us understand our donors and potential donors, including gathering information from publicly available resources to gain an insight into philanthropic interests and ability to support King’s Trust Group.
You can opt out of your data being used for profiling and wealth screening techniques by contacting us using the details below.
We routinely review records of our supporters and volunteers to ensure information we hold is as accurate as possible and always appreciate it if you let us know if your contact details change. Where possible we use publicly available sources to keep your records up to date for example, the Post Office’s National Change of Address database, or information provided to us by other organisations as described in Section 1. It is important that we keep your personal data as up to date as possible so that we can cross reference your information with the Mail and Telephone Preference Services.
We are committed to protecting your data and therefore it will never be sold. We will only disclose your information to those acting as agents for us and data processors carrying out work on our behalf. Where we engage the services of anyone who will process your data on our behalf will have formal agreements that protect the security of your data. The organisations we may share with include:
Charities within The King’s Trust Group and the Royal Household, for the reasons explained above,
Should we merge with another organisation to form a new entity, your data may be transferred to the new entity;
We may also share your information with Government departments where we have a duty to do so e.g. with HMRC for Gift Aid purposes.
You have rights under data protection to see, amend, correct or delete your information. If you would like see a copy of some or all of your personal information that we hold, please email the Data Protection Officer or write to us at King’s Trust Group Company, South London Centre, 8 Glade Path, London SE1 8EG. Please provide details of your interaction with us and your full name.
If you do not want to receive any further information about The King’s Trust Group and would like us to remove your name from our mailing list, use the unsubscribe link in the email you have received. You can also contact us using the details above
We aim to ensure that there are appropriate, physical, technical and managerial controls in place to protect any personal information you may provide to us, for example our online forms are always encrypted and our network is protected and monitored. All our staff receive training on handling data securely.
Where we employ the service of others to collect or process data on our behalf, we carry out comprehensive checks before we work with them and ensure that contracts are in place that set out our expectations and requirements. We may need to transfer your personal data outside of the UK or European Economic Area (EEA) to allow them to perform services on our behalf (for example invitation or participation in an event outside of the EEA in support of The King’s Trust Group). In doing so your data may be stored or processed outside of the EEA. Where this happens, we will endeavour to ensure that your data is being processed in accordance with the appropriate security requirements in line with our legal responsibilities.
Despite all of our precautions no data transmission over the internet can be guaranteed to be 100% secure. Whilst we will always strive to protect your personal information, we cannot guarantee the security of any information which you disclose to us and so wish to draw your attention to this.
We will hold your personal information on our systems for as long as is necessary for the relevant activity and in line with our Retention Policy. Some personal data that we share with the Royal Household may be kept indefinitely by them in the Royal Archives for reasons of historic interest.
If you ask that we stop sending you marketing materials, we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us. We won’t keep any information that we don’t need.
If you have any queries about this Privacy Notice or any complaints concerns about our use of your personal information, please contact our Data Protection Officer.
The laws governing how your personal data can be used are:
We also follow the best practice code set out by the Fundraising Regulator: Code of Fundraising Practice.
The Information Commissioner’s Office (ICO) is UK’s independent authority set up to uphold information rights. You can contact the ICO at www.ico.org.uk to find out more about your rights or to report a concern about how we process your data.
Approval required from: Board of Trustees
Policy Owner: Chief Operating Officer
Approval Date: April 2025
Review Date: April 2028